One of the questions in the survey is ‘I believe action will be taken as a result of this survey’ – “it is one of the most important ones…because no-one wants to be listened to, and not heard”. “We cut that data by different diversity metrics to make sure that we have a real pulse on what’s going on in the organization, and we are then doing something about it”, notes Rogerson. “But it does mean that we timebox those things, and we do as much as we can for those communications, and then we look next year of what else if coming through the people pulse” – Canva uses Culture Amp to survey its people twice a year on 20 carefully selected questions. Rogerson is clear: “Those are heartbreaking discussions to have where you primarily focus your time because it means you can’t focus somewhere else. “We are starting from that place of always learning”, growing and listening.īut also prioritizing certain areas of DEIB to focus on at one time “this year the focus is on women in technical roles, women in leadership, neurodiversity and accessibility”. The company is on a journey – and “it’s going to be hard work”, “but that doesn’t mean we shouldn’t do anything”.
Rogerson is clear that she (and Canva as a whole) doesn’t have all the answers on diversity, equity, inclusion and belonging (DEIB). Inclusion really underpins Canva’s hybrid approach. “Our office is really like our home” – this explains why huge swathes of Canva’s employees choose to come in – but the most important thing for Rogerson and the Canva leadership team Is that employees “balance that flexibility and connection in the way that works best for you and your family”. “I play Tetris, and I play Tetris online, I don’t ever come into the office to do that.” But by being part of the club, “I get to meet people from all around the world who also play Tetris at Canva…I love it”. However, Rogerson emphasizes that Canva’s culture isn’t bound by location – and not all connection, including around club-based activities, has to be in-person. We also have 400 clubs at Canva – we have things like tennis club, badminton club, Dungeons and Dragons club, Tetris club.”Įmployees are welcome to start their own clubs for “literally whatever you’re interested in”. “Food is usually the big one – people like to get around the communal table and chat. If you’d like to work in the office five days a week, also fine”, notes Rogerson.īut Canva has done a lot of work to find fun ways to encourage people back into offices. If you would like to work from home five days a week, that’s fine, you can do that. “We don’t mandate people coming back any time per week. Hybrid is the future of work at Canva – flexibility and connection are key to the company’s post-pandemic work pivot. Rogerson shares: “Before COVID-19, we were not hybrid” – but that has all changed now. Yes, to work in data visualization in Canva you have to live in European time zone, but that does not mean that you have to be in the new Canva London office five days a week.
The official opening of Canva’s European hub in London. This approach “has been really instrumental in making sure that collaboration can happen in a time zone as much as possible”.īut there is ongoing work to remove the need for the Australian HQ to approve actions, – “we’re trying to make teams as autonomous as possible” and turn them into mini-startups in their own right. London, for example, will be the home of Canva’s data visualization team – following the acquisition of Flourish in 2021 – and Rogerson is clear “if you want work on data visualization at Canva, you have to move to London”. “What we’re tried to do is build most of our product design engineering talent in Australia”, notes Rogerson. In an exclusive UNLEASH interview, Rogerson shares that while some teams do have members globally – this is mainly operational roles like HR and finance, or customer-facing roles like sales and marketing so they are “where our customers are” – Canva has tried to ensure that teams that work closely together are in similar time zones. The company has no meeting Wednesdays, something that Rogerson herself implemented while chief of staff to Canva’s CEO and COO, and a sacred lunch hour blocker. Figuring out the best way to work globally, without impacting employee wellbeing and work-life balance, is a top priority for Canva’s global head of people Jennie Rogerson.Ĭanva’s solution differs from many of its peers. While Canva’s London office may be new, the global nature of Canva isn’t. And now, 10 years later, it has opened its first European hub in London. Founded in 2012, Canva is a graphic design platform based out of Australia.
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